Pocadiz Bridal at 3623 Kutztown Road, Reading, Pennsylvania.

Went in to buy a prom dress 4 days ago. I found one I really liked, and my prom is really soon, and thankfully the dress I found was in my size, so all I needed was alterations. I needed to ask my dad first, so I asked them to put the dress on hold. They said that that was okay, but they didn't tell me how long they could have it on hold for. They also took my phone number, saying they would call me in a couple of days asking if I was still planning on buying the dress. I come back today to buy the dress, and the girl laughs and tells me they sold the dress yesterday, and that they only hold a dress for a day. First off, they did not tell me how long they hold a dress for when I asked them in the first place, and second off, they said they would call me about the dress, but the girl said "oh yeah I was going to call you, but I didn't." The people that work there do not know how to provide good business. Overall, my experience there was terrible, and my prom is in less than 2 weeks. I do not think I will find another dress before then that I like as much as I liked this one, and I am very upset.